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Kitty Chung has a diverse background in customer service and operations. With experience in companies like Energy Locals, Red Energy, and Benefit Cosmetics, Kitty has held various roles such as Customer Success Manager, Senior Credit and Collections Officer, Customer Support Specialist, Senior Beauty Advisor, Team Leader, and Store Business Manager. Kitty has also excelled in roles such as Customer Solutions Consultant and Customer Management Expert, earning recognitions like Customer Solutions Consultant of the Month and Most rewarded centre-wide. Kitty has a strong focus on training, coaching, compliance checks, and verifications.