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Luisa Mendoza is a seasoned sales professional with extensive experience in inbound sales, lead generation, and customer service. Currently serving as a Senior Inbound Sales Executive at Covalen, Luisa focuses on consulting and outsourcing solutions for global organizations, managing customer inquiries and facilitating sales across the company portfolio. Prior roles include Lead Generation Agent at IDG Direct, where Luisa identified key decision-makers and maintained engagement with leads, and positions in medical transcription and reception, contributing to the efficiency of healthcare operations. Luisa's educational background includes a Master of Education in Educational Management and qualifications in Medical Terminology and Office Management.