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Susie Shannon has a diverse work experience spanning over several decades. Susie started their career in 1988 as a Customer Service Representative at Dow Jones & Company Inc, where they worked until June 2003. In 2004, they transitioned to EnerNOC, where they held the position of Operations Manager for over 11 years. Susie took on the responsibility of managing all activities of the Operations Department and collaborated closely with business development managers to drive sales. Since 2016, they have been working at EnerConnex, LLC as a Senior Operations & Revenue Specialist. The specifics of their role at this company are not provided.

Susie Shannon's education history includes attending Holyoke Community College, although the start and end years are unknown. Susie did not obtain a degree or specialize in any specific field of study during their time at Holyoke Community College. Additionally, Susie Shannon obtained a certification in "The Six Morning Habits of High Performers" from LinkedIn in July 2022.