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Giulia Pansarella is an experienced professional in the field of customer care and operations management, currently serving as a Specialist in Customer Care - Grid Operations Management at E-Distribuzione since July 2022. Prior to this role, Giulia worked as a Junior Operation at Enel Grids and served as an Information Technology Analyst for Commercial and Logistic Systems at Coop Alleanza 3.0. Giulia's early experience includes an internship in vehicle assembly at Ducati Motor Holding. Academic accomplishments include a Master’s degree in Circular Economy 4.0 from Università Telematica Internazionale UNINETTUNO, a Master’s degree in Engineering Management from Alma Mater Studiorum – Università di Bologna, and a Bachelor's degree in Engineering Management from Università degli Studi di Palermo, alongside a classical high school education from Liceo classico "G. Meli."