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Pragneshkumar Sharma has a strong background in technical support and project management. Pragneshkumar worked as a Technical Support Manager & Project Manager at Enea AB from 2016 to the present, where they managed various projects and provided support. Before that, they were a Technical Support Team Lead at Persistent Systems from October 2012 to January 2016. Prior to that, they held the role of Senior Technical Support Engineer at Vodafone West Ltd. (Vodafone Group Company) from May 2007 to October 2012.

Pragneshkumar Sharma has a bachelor's degree in Electronics & Communication from Dharmsinh Desai University, Nadiad, Gujarat, which they obtained from 2003 to 2007. In 2010, they pursued a Master of Business Administration Professional (MBAP) degree in Information Technology from MS University. Additionally, they completed their HSC (Std.12th Science Stream) from IPCL School, Vadodara, Gujarat, during the period of 2002-2003, and their SSC (Std.10th) from the same school in 2000-2001.

In terms of additional certifications, Pragneshkumar Sharma has various qualifications. Pragneshkumar obtained the Certified Lean Six Sigma Black Belt and Certified Lean Six Sigma Green Belt from GSDC - Global Skill Development Council in December 2021. Moreover, they achieved the ITIL4 Specialist - Create, Deliver and Support certification from AXELOS Global Best Practice in August 2021. Pragneshkumar also completed the 5G: Technologies Architecture And Protocols certificate course from Udemy in July 2021 and the 5G: Architecture and Key Principles course from the same platform in February 2021. Furthermore, Pragneshkumar Sharma possesses the ITIL4 Foundation Certificate in IT Service Management from AXELOS Global Best Practice, obtained in August 2020.

Regarding specific technology-related certifications, Pragneshkumar Sharma earned the Oracle Database 10g Administrator Certified Professional in August 2010, the Oracle Database 10g Administrator Certified Associate in July 2010, and the Oracle 9i Database Administrator Certified Associate in July 2008.