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Cienna Lobo is an experienced marketing professional currently serving as a Retention Marketing Coordinator at Endy since April 2022. Cienna is also the Founder of Crochet Toronto, an online business specializing in handcrafted crochet apparel and accessories, established in March 2021. Previously, Cienna worked as an Administrative Assistant at Sunnyside Medical Centre from January to September 2022, where responsibilities included maintaining office records and supporting medical staff. Cienna's earlier experience includes a role as a Customer Service Assistant at the University of Toronto from September 2019 to November 2020, ensuring compliance with safety protocols. Cienna holds a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Toronto Metropolitan University, completed in April 2021.