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Joseph Mitchell is an experienced IT professional with a diverse background in technical support and management. Currently serving as the Virtual IT Manager at Endurance IT Services since July 2017, Joseph Mitchell acts as the primary technical contact for 37 clients and oversees client onboarding. Previous roles include Desktop Engineer at Endurance IT, where support was provided remotely and Windows 10 upgrades were deployed, and AV/IS Specialist at Childrenā€™s Hospital of The Kingā€™s Daughters, managing over 70 conference rooms. Joseph Mitchell's career also includes experience as a Federal Officer with the U.S. Secret Service, monitoring security for significant government buildings, an NNOC Technician at Sprint/Nexel, and an Electronics/Avionics Technician in the U.S. Navy. Joseph Mitchell holds an Associate of Ministry degree from Wave Leadership College and an Associate's Degree in Entrepreneurship from Anne Arundel Community College.