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Aida Mesanovic has a diverse professional background in customer support and service, currently serving as the Customer Support Team Leader and previously as a Clinical Support Specialist and Customer Service Representative at Endotherapeutics since December 2019. Prior experience includes working as a Customer Service Representative for the Australian Taxation Office through Serco from July 2019 to December 2019, and as a Retail Sales Specialist at Bras N Things from October 2017 to July 2019. Aida Mesanovic holds a Bachelor of Business in Real Estate and Property Development/Marketing from Griffith University, completed in December 2021, and a Diploma in Anatomy and Physiology from the Centre of Excellence, earned between January 2021 and November 2021.