Delicia Poole has a diverse work experience in the media industry. Delicia is currently working as an Audience Development Manager at Endeavor Business Media since September 2021. Prior to that, they worked at The Tuscaloosa News from 2017 to 2022, where they held the role of Circulation Customer Service & Sales Manager. During their time there, they managed the business operations of the Circulation Department, supervised a team of 3 Customer Service Representatives and 1 Front Counter Associate, and successfully increased digital subscribers by over 200%.
Before joining The Tuscaloosa News, Delicia worked at Grand View Media as an Audience Marketing Director from 2005 to 2016. Prior to that, they were an Associate Circulation Director at Randall Publishing Company, and a Newspapers In Education Coordinator at The Clarion-Ledger. Additionally, they had multiple roles at The Tuscaloosa News (The New York Times) from 1987 to 1999, including Promotional Sales Manager, Office Manager, Classified Sales Account Executive, Co-op Advertising Representative/Retail Sales Assistant, and Customer Service Representative.
Overall, Delicia Poole has extensive experience in audience development, circulation management, customer service, and sales in the media industry.
Delicia Poole's education history includes obtaining a Bachelor of Arts (B.A.) degree in Communication from The University of Alabama. Additionally, they have a certification in "Excel for Marketers" from LinkedIn, which they obtained in June 2022.
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