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Jacqueline Miller is a seasoned professional in higher education research and client support, currently serving as a Senior Client Research Analyst in Strategy and Operations at Encoura since February 2020. With a strong analytical background, Jacqueline has conducted numerous research projects, utilizing tools such as Qualtrics and SPSS to provide data-driven recommendations for institutional leaders. Previous roles include serving as a Graduate Coach at InGenius Prep, an Associate Director at STEMconnector, and a Graduate Research Assistant at Harvard University, among others. Educational credentials include a Master's degree from Harvard Graduate School of Education and a Bachelor's degree from Vanderbilt University, graduating magna cum laude.