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Raghavendra Alwala is an experienced IS Technical Services Specialist at Encore Consulting, with a focus on designing, implementing, and supporting infrastructure systems and applications, and administering Azure AD. Prior to this role, Raghavendra worked at The University of Toledo as a Desktop Support/Windows Server Administrator, managing Active Directory accounts and assisting with SharePoint installations. Raghavendra began the career as a System Administrator at Sreo Nexus Pvt Ltd, where responsibilities included administering Microsoft Windows Servers and developing PowerShell scripts for Active Directory management. Raghavendra holds a Master's degree from The University of Toledo and a Bachelor's degree in Mechanical Engineering from Jawaharlal Nehru Technological University.