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Dan Hill is an experienced Information Technology professional with expertise in IT service management and support. Currently serving as the Information Technology Service Desk Manager at Encon & Nevill Long since July 2017, Dan also has extensive prior experience, including roles as a Senior Support Specialist at the same company and Technical Services Engineer at Communisis. Dan's background encompasses various positions in technical support, IT management, and infrastructure, notably as IT Infrastructure Manager at Leeds College of Art, where responsibility included supporting the college's entire IT infrastructure. Dan's career began as a PC Repair Technician at Pc Science Ltd, leading to progressively more complex roles including 2nd and 3rd line support within an ITIL environment at Ventura. Dan holds a Bachelor of Arts degree in Business Information Systems from the University of the West of England.