ÂÜÀòÂÒÂ×

Mouaz M. began their work experience as a Landscape Manager at Firehouse Xpress Car Wash in June 2019. In this role, they were responsible for managing employees and ensuring the proper maintenance of the property, including landscaping and irrigation systems. Mouaz ended their tenure at Firehouse Xpress Car Wash in August 2020.

Following this, Mouaz worked as a Research Assistant at United Arab Emirates University from January 2021 to August 2021. Mouaz collaborated with a Supervising Professor on various research projects, which involved tasks such as data entry, writing and editing research papers, conducting surveys, and creating infographics using software like Microsoft Office and Adobe Creative Suite.

Currently, Mouaz is employed at Encompass Technologies, starting in May 2022. Mouaz first worked as a Customer Care Liaison, where they provided problem resolution and developed relationships with clients over the phone. Mouaz utilized decision trees and their expertise to efficiently guide callers. Since May 2023, they have transitioned to the role of Admin Analyst I, specifically focusing on the CRM and Platform teams. In this position, Mouaz communicates with customers through multiple channels, troubleshooting technical issues and collaborating with internal teams to improve user experience.

Overall, Mouaz M. has gained experience in landscaping management, research assistance, and customer support throughout their career.

Mouaz M. began their education journey at Fort Collins High School from 2011 to 2013, where they pursued their high school education without any specified field of study. Following this, they attended Al Ain English Speaking School from 2013 to 2015 and successfully obtained their High School Diploma.

Mouaz then enrolled at Colorado State University from 2015 to 2017, during which they pursued an undeclared field of study without completing a specific degree. Subsequently, they joined the University of Colorado Denver from 2017 to 2020, where they pursued a Bachelor of Architecture (BArch) degree with a focus on the field of Architecture.

Currently, Mouaz M. is enrolled at the United Arab Emirates University, starting from 2021 and anticipated to finish in 2023. Mouaz is working towards obtaining a Master of Science in Architectural Engineering, though the specific field of study is not provided.