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Michael Overgaard Schmidt has extensive experience in customer success and project management, currently serving as a Customer Success Manager and Retail Product Owner at Encodify since March 2007, where responsibilities include enhancing client competitiveness and revenue growth through the Encode Solution. In addition to this role, Michael is a member of the Fremtidens Projektleder F5 Netværksgruppe at F5 Networking since November 2019. Prior experience includes positions as Programmer and Project Manager at Unik System Design and Pine Tree Systems A/S. Michael holds a Bachelor of Science in Information Technology from the Faculty of Engineering, University of Southern Denmark, and a Prince2 Foundation certification in Project Management obtained through IDG Kurser in 2009.