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Vince Bitz is an experienced customer success professional with a proven track record in the solar energy sector and customer engagement. Currently serving as Manager of Customer Success at ENACT Systems Inc. since February 2021, Vince oversees the Enact software platform that aids in the design and management of solar and energy storage projects on a global scale. Prior roles include Customer Success Analyst at Clearway Energy Group, where strategic implementations led to a significant reduction in past due balances, and Customer Experience Program Manager at Pacific Gas and Electric Company, managing a sizable gas repair program focused on low-income customers. Additional experience encompasses various customer service and outreach roles across multiple organizations, supported by a B.A. in Psychology from UC San Diego.