Amanda Richardson is an experienced professional in customer technology and product management, currently serving as the Director of Customer Technology at Enact Mortgage Insurance since September 2009. In this role, Amanda leads a team focused on sourcing, developing, and enhancing integration processes while driving continuous improvement initiatives. Previous positions at Enact include Senior Manager and Senior Product Development Manager, where Amanda oversaw product life cycles and managed flagship offerings. Amanda has a strong background in managing multiple products, conducting competitor analysis, and optimizing workflows for enhanced resource utilization. Additionally, Amanda's earlier experience includes roles in Loss Mitigation, Auditing, and Operations, along with a tenure as Investigations Coordinator at Agile-1, where collaboration on reporting insurance fraud was a key responsibility. An early career in education includes a position as a Student Teacher, while academic credentials include a B.A. in History from Meredith College.
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