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Jacqueline Smith has a diverse work experience that spans over multiple industries. Jacqueline began their career as a Medical Collector at PASI, where they handled collections on delinquent medical accounts and offered payment arrangements to patients. Jacqueline then worked as a Billing Consultant at Healthcare Provider Solutions before joining Public Risk Services as a Claims Support. In 2010, Jacqueline became a Reimbursement Specialist at ACCREDO HEALTH INC, where they processed bills, worked on financial assistance programs, and assisted patients and payers with billing issues. After that, they worked as a Collector/Biller at CHS/PASI, making outbound and receiving calls from patients and payers. Jacqueline then joined Hemophilia Health Services, where they gained experience as a Reimbursement Specialist and provided administrative support. Their most recent position is at EnableComp, where they have worked since 2016 as a Revenue Specialist in both Physician Billing and Worker's Compensation, analyzing and evaluating claim payments, conducting follow-ups, and handling appeals. Jacqueline also has previous experience in the telecommunications industry as a Telecommunications/Financial Service Representative at Verizon Wireless, where they improved productivity and educated customers on preventing service issues.

Jacqueline Smith pursued their undergraduate education from 1995 to 2001 at Middle Tennessee State University (MTSU), where they obtained a Bachelor of Science (BS) degree in Exercise Science and Wellness. In 2016, they undertook a program at the Tennessee Technology Center at Pulaski, completing an Associate's degree in Medical Insurance Coding Specialist/Coder.