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Zaira Janella Alva Tobon is a seasoned professional currently serving as a Business Relationship Manager at ENABLE since April 2022. Prior experience includes roles as Service Delivery Manager at Syntax from October 2020 to April 2022 and positions in International Quality Management and as an SAP PP Consultant at T-Systems México from October 2017 to October 2020. Zaira holds a Master of Business Administration with a focus on Quality and Productivity from Universidad Tecmilenio (2019-2021) and a degree in Industrial Engineering from Benemerita Universidad Autonoma de Puebla (2012-2017).