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Nichole A. is an experienced professional in client services and technical support, currently serving as a Client Services Manager at Empyrean since December 2021. Prior to this role, Nichole held various positions including Technical Support Manager at PlanSource and Client Manager for Smart-Choice Accounts at Alight Solutions. Additional experience includes a managerial role at ADP in Tax Services, Health Client Manager at Alight Solutions, and multiple positions at Aon Hewitt, focusing on benefits operations and absence management. Nichole began their career at Baptist Health South Florida as a Compensation Administrator. Education includes studies at Florida International University and the University of Central Florida.