Rich Linton is President and Chief Operating Officer for Empower. In his role, he oversees Empower’s segment distribution, which includes core, government, large, mega and not-for-profit markets. He also manages all aspects of recordkeeping and plan administration operations, including the Plan Service Center, the participant services center, compliance, conversion and implementation services, client services, processing operations, and financial controls. Additionally, he has responsibility for Great West Global operations in India.
Rich joined the organization in 2016 and has 32 years of industry experience, managing all aspects of the defined contribution business. Before joining Empower, he served as President of large corporate markets and retail wealth management for Voya Financial. There, he oversaw sales and marketing, relationship management, product development, platform management, field representative service, brokerage operations and strategic planning.
Rich has also served at Bank of America, where he was Managing Director of the business retirement solutions group, and at Fidelity Investments, where he gained deep experience running a major part of the operations organization. At Fidelity he served in a variety of leadership roles in operations, sales, product, marketing and client services before becoming Executive Vice President in the advisor retirement business.
Rich holds a bachelor’s degree in economics and mathematics from Boston University. He is board chairman and president of the Society of Professional Asset-Managers and Recordkeepers (SPARK), and he serves on the board of trustees of Colorado Succeeds, an organization of business leaders who are working to improve Colorado’s schools.
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