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Jennah Ross is an accomplished professional with extensive experience in business writing and client services management. Currently serving as a Business Writer at Empower since August 2016, Jennah has also held roles such as Senior Client Services Manager and Account Manager within the same company. Prior experience includes working as a District Manager Assistant at Citi from April 2015 to January 2016 and as Manager of Web Services at Empower from October 2010 to January 2015, where responsibilities encompassed project management and customer support coordination. Additionally, Jennah served as Operations Manager for Government Markets at Empower from October 2007 to August 2010, focusing on maintaining relationships with governmental plans and enhancing operational processes. Jennah holds educational credentials from Colorado State University Global and the University of Phoenix.