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Shannon Fry Thompson has a diverse background in marketing, account management, customer happiness, and customer support. Holding various positions such as Head of Lifecycle Marketing, Account Manager, and Escalation Manager, Shannon has a proven track record of building and maintaining relationships, improving processes, and driving results. With experience in managing teams, developing strategies, and collaborating with internal and external stakeholders, Shannon brings a wealth of knowledge and expertise to any organization. Graduating from San Francisco State University and College of San Mateo, Shannon is well-equipped with the skills and education necessary to succeed in the business world.