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Michael Rex has extensive experience in customer success and telecommunications, currently serving as a Customer Success Executive at Hammer since April 2022. In this role, Michael collaborates with global clients to optimize the Hammer SaaS platform for maximum business value and user satisfaction. Additionally, Michael operates as an Information Technology Telecommunications Consultant at MREX Consulting, LLC, aiding businesses in navigating carrier and vendor resources. Previous roles include Senior Account Director at Lumen Technologies, Strategic Account Manager at Claro Enterprise Solutions, and Partner Account Manager at Tata Communications. Michael's career also encompasses various positions at Lightower Fiber Networks, Verizon Business, XO Communications, Carousel Industries, and AT&T, focusing on managing enterprise accounts and driving customer relationships. Michael Rex holds a B.S. in Political Science from Middlebury College.