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Jeffrey Lagarto is a seasoned professional in customer service and sales, currently serving as a Customer Service Team Lead at Acquire BPO since April 2019 and as an Inside Sales Representative Team Leader at Empirix since June 2019. With previous experience as a Customer Service Representative Team Lead at Concentrix from May 2012 to November 2017 and as a Customer Service Representative at TeleTech Philippines from February 2010 to July 2012, Jeffrey has developed expertise in managing teams, enhancing productivity, resolving customer inquiries, and streamlining sales processes. Jeffrey holds a Bachelor of Science in Computer Technology from Capellan Institute of Technology, attained between 2000 and 2004.