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Ming Chou is an experienced operations manager currently at Empirical Wealth Management since November 2020, previously serving as a registered client associate at Umpqua Investments, Inc. from March 2018 to November 2020. With a substantial tenure at Charles Schwab from 1998 to 2017 as a global services representative, Ming demonstrated expertise in financial services, focusing on client satisfaction and effective communication. Ming's career began as a finance intern at Merrill Lynch in 1998, and academic credentials include a Bachelor of Science in Business Administration with a concentration in Financial Management from California Polytechnic State University-San Luis Obispo.