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Shivali Desai has been working in the field since 2013, starting as a QC Chemist at Shree Dhanvantary Pharmaceutical and Analytical Research Center in Kim-Surat. In 2018, they joined Advantmed India LLP as a Quality Auditor in Medical Coding. In 2020, they were promoted to Team Lead at EMPClaims.

Shivali Desai holds a Master of Pharmacy from Shree Dhanvantary Pharmacy College in Kim, India, where they studied Pharmaceutical Chemistry.