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Sam Hibberd is an experienced professional with a diverse background in management and engineering. Currently serving as Customer Excellence Manager at Emma – The Sleep Company since October 2022, Sam previously held the role of Project Success Executive at Pegasus: IT Value Acceleration Services. Prior experience in the Royal Navy includes positions as Human Resources Manager and Engineering Project Manager, where responsibilities involved achieving engineering recruitment targets and overseeing substantial maintenance projects for nuclear submarines. Earlier roles at Jaguar Land Rover as a Process Engineer focused on cost reduction and production capacity expansion. Additionally, Sam has worked as a Volunteer Coordinator at Global Vision International and as an Operations Assistant at Fusion Lifestyle. Education includes a Post Graduate Diploma in Nuclear Reactor Technology from Cranfield University and a Bachelor of Engineering in Mechanical Engineering from the University of Southampton.