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Kamlesh Halai has extensive work experience in the software industry. Kamlesh began their career in 2005 as a Software Support Technician at Rx Systems Ltd, where they provided technical assistance to clients. In 2009, they became a Quality Assurance Tester at the same company, responsible for ensuring the quality of software products. In 2011, Kamlesh joined EMIS Health as a Business Software Analyst, where they analyzed and evaluated business software systems. Kamlesh later moved up to the position of Head of Technical Support at the company.

Kamlesh Halai's education history begins in 1995 when they enrolled in John Kelly High School. They completed their education at the school in 2000, obtaining a GCSE degree in English, Maths, Science, and IT.

In terms of additional certifications, Kamlesh Halai obtained the following certifications: ITIL 4 Specialist - CDS from PeopleCert in July 2021, ITIL 4 Specialist - DSV from PeopleCert in May 2021, ITIL Foundation Level from PeopleCert in April 2021, BCS International Diploma in Business Analysis from BCS, The Chartered Institute for IT in November 2019, ITIL Practitioner from PeopleCert in June 2019, ITIL Foundation Certificate in IT Service Management from BCS, The Chartered Institute for IT in May 2014, BCS Certificate in Modelling Business Processes from BCS, The Chartered Institute for IT in January 2014, BCS Certificate in Requirements Engineering from BCS, The Chartered Institute for IT in January 2014, BCS Certificate in Business Analysis Practice from BCS, The Chartered Institute for IT in December 2013, and Foundation Certificate in Business Analysis from AXELOS Global Best Practice in December 2013.