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Katie Akers is a seasoned professional with extensive experience in business change and digital transformation within the aviation industry. Currently serving as Manager of Business Change and IT Digital Transformation at Emirates, Katie focuses on fostering Lean and Agile transformations by emphasizing culture, people capability, and servant leadership. Previous roles at Emirates include Manager of Business Solutions for the PSS Programme and Business Support Group Manager for Solutions Design, where Katie facilitated comprehensive business architecture and operational models. Prior to Emirates, Katie held key positions at British Airways, including Revenue Management Systems Manager and Commercial Development Executive, directing teams and initiatives aimed at optimizing revenue management and system migrations.