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Gunjan Sood has over 25 years of work experience in various senior roles in the logistics and customer service industry. Gunjan is currently working as the Senior Commercial Director at Emirates Post. Prior to that, Gunjan worked as a Consultant for herself in 2022. From 2020 to 2021, they served as the Director of Customer Experience at fetchr, and from 2017 to 2021, they held the position of Global Head of Account Management at the same company. Gunjan also worked as a Key Account Manager at TNT Express from 2010 to 2015. Gunjan started their career at DHL Express in 1995, where they held several positions including National Customer Client Manager, Territory Sales Manager, and Key Account Customer Service/Credit Control. Gunjan's expertise lies in customer experience, account management, and sales in the logistics industry.

Gunjan Sood completed their education at Delhi University in New Delhi from 1990 to 1992. During this time, they obtained a Bachelor of Commerce (B.Com.) degree with a focus on Business/Commerce. Before attending Delhi University, Gunjan Sood attended Adarsh Model School for their high school education, where they studied Commerce and Marketing. No specific years are provided for their time at Adarsh Model School.