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Ayah El Issa is an experienced IT Helpdesk Engineer at Emirates Post since January 2022, specializing in technical assistance and remote troubleshooting. Previously, Ayah held the position of ELV Estimation Engineer at Specon Group from June 2016 to October 2020, focusing on tender document analysis and estimating works. Additionally, Ayah worked as a Junior Electrical Engineer at Specon Group, acting as a Quantity Surveyor for ELV and HC Systems. Earlier experience includes serving as an Administrative Assistant at the University of Sharjah's Career Advising and Student Training Office and as an Electrical Engineer Trainee at HABTOOR LEIGHTON SPECON, where quantity takeoff for HC and ELV systems was performed. Ayah holds a Bachelor's degree in Electrical and Electronics Engineering from the University of Sharjah.