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Sarah Hassan is an experienced professional specializing in program management and learning solutions with a focus on user experience. Currently serving as a Program Manager at Emeritus since May 2022, Sarah has successfully led the development of customized learning solutions, resulting in a notable increase in user satisfaction. Previous roles include Community Engagement and Bilingual Communication Specialist at Edufikra Education Innovation Company, Project Coordinator at Austin Macauley Publishers, and Project Manager at Elmetia Group, where contributions consistently drove project success and client satisfaction. Educational credentials include a Bachelor's degree in Telecommunications Engineering from Sudan University of Science and Technology and a Micro Master in instructional design from University of Maryland Global Campus.