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Alex Afx is an experienced B2B Customer Support Specialist with a strong background in travel and hospitality. Since December 2019, Alex has worked for Emerging Travel Group and B2B.Ostrovok, providing assistance with hotel reservations, incident resolutions, and customer inquiries while maintaining CRM records. Previous roles include Customer Service Representative at HotelQuickly Ltd, Senior Travel Advisor at GOLDEN FISH Travel Agency, and Sales Manager at SUN Travel Agency, demonstrating a long-standing commitment to customer service excellence and effective communication within the industry. Alex's educational foundation comes from the Republican Professional College of IT, where training was completed from 1999 to 2003.