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Ana Maria Ahijado has a strong background in the telecommunications and customer operations field, with experience working in companies such as emergia, Sitel Ibérica Teleservices, Telenium, Grupo SMS, and SLIGOS. Currently serving as the Director of Business Development at emergia, Ana Maria has also held titles such as Director of Account Operations and National Director of Key Accounts in previous roles. Ana Maria is also in the process of completing a degree in ThePowerSales and holds a specialization in Digital Marketing from thePrograma ThePowerMBA. Additionally, Ana Maria is certified in Customer Operations Performance Center Inc. (COPC Inc.) and holds a degree in Telecommunications Engineering from Universidad de Alcalá.