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Heather Goodwin has a diverse work experience in the healthcare industry. Heather started their career in 2007 as an EMR & Project Manager at HealthPoint Family Care, Inc., where they worked until 2014. In 2014, they joined SS&G HealthCare as a Consulting Practice Manager for a short period. Later in 2014, they joined Emergency Services, Inc. as a Practice Administrator and eventually became the Director of Operations in 2019. In 2019, they also joined Enhanced Urgent Care by ESI as the Director of Operations and remained in that role until December 2021.

Heather Goodwin has pursued their education in Organizational Leadership at Northern Kentucky University, where they attended until the year 2017. There is no information available regarding their educational background prior to their enrollment at Northern Kentucky University, and no details regarding any degree obtained during their time there.