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Ella K. has extensive experience in customer support and community success across various organizations. Currently serving as Head of Community Success at WPPI Events and Senior Manager of Customer Support at Emerald, Ella K. has also held multiple roles at The Portrait Masters and Sue Bryce Education, focusing on customer success management. Previous experience includes managing a customer support team at Digital Product Studio and overseeing operations at AMC Networks as a Customer Support Manager. Ella K. has a background in venue management and event production from work with Boulder International Fringe Festival and Times Scare. Additionally, experience as a Producer at Bfly Films highlights contributions to film projects. Ella K. holds a Bachelor of Arts in Writing and Literature from Naropa University.