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Kathleen Kresse is an experienced operations and events manager with a robust background in conference management and client relations. Currently serving as Operations Manager at Emerald since August 2022, Kresse previously gained extensive experience at the Association of National Advertisers from March 2019 to August 2022, where roles included Manager of Conferences and Conference Coordinator, overseeing both in-person and virtual events with attendee numbers ranging from 20 to over 1,000. Kresse's expertise encompasses logistics coordination, speaker management, registration oversight, and post-event evaluations. Prior experience includes event assistance at the United Federation of Teachers and internships focused on event marketing and client management, highlighting a comprehensive skill set in the events industry. Kresse holds a Bachelor of Science degree in Marketing from Roger Williams University.