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Jelte Schaafsma is a seasoned professional with extensive experience in operations management and consultancy within the software industry. Currently serving as the Manager of Operations at Emendis BV since March 2018, Jelte specializes in customized web-based software solutions designed to enhance and expedite client business processes. Previously, Jelte held a similar position at Capturum Software Group from November 2021 to February 2023, overseeing a range of services focused on process automation and data analytics. Jelte's career also includes significant roles at Total Creation, where responsibilities spanned Traffic & Online Manager and Project Manager for retail and online activities, as well as experience in the aviation sector as a First Officer on Boeing 737 aircraft. Jelte's educational background includes an ATPL from Martinair Flight Academy and a Boeing 737 Type Rating from Baltic Aviation Academy.