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Erika H. has a diverse work experience in product management and leadership roles. Their most recent position was as the Director of Product Management at Embroker starting in 2023. Prior to that, they worked as the Sr. Director of Product Management & Owner at Product Couture, where they developed and executed A/B tests and managed the digital experience for hotel booking channels. From 2022 to 2022, they held the role of Sr Director of Product Management at Fetch by The Dodo, where they delivered a new AI/Machine learning platform and collaborated with global teams. Erika also has experience as a Sr Product Manager/Product Lead at WestRock Company, where they delivered various products and acted as an evangelist for the eCommerce portfolio. Erika was the Sr Director of Product Management at Percussion Media, LLC from 2018 to 2022, where they facilitated conversations with stakeholders and optimized the product development lifecycle. Erika served as the Director of Product Ownership at Applied Systems from 2016 to 2017 and was responsible for supervising a team and optimizing the product development lifecycle. Before that, they were the Emerging Technologies Product Lead (Agile Coach) at Verizon Telematics Inc., where they implemented mobile-first IoT applications. Erika began their career at American Express as a Product Manager (Agile Coach/LBSA) and was involved in regulatory compliance initiatives and large strategic initiatives.

Erika H. attended Broward College from 2005 to 2009, studying Management Information Systems, General. Erika has obtained several additional certifications including Certified Product Manager from AIPMM The Association of International Product Marketing and Management in 2019, Agile at Work: Planning with Agile User Stories and Product Management Foundations from LinkedIn in 2017, Certified Scrum Product Owner (CSPO) from Scrum Alliance in 2016, SAFe Program Consultant (SPC) and SAFe Agilist from Scaled Agile, Inc. in 2015, Certified Scrum Master (CSM) from Scrum Alliance in 2013, and various other certifications related to Scrum and Agile.