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Thomas Cong has over 20 years of work experience, starting in 1994 as a Network Engineer at Electricite de France. Thomas then worked as a Software Engineer at Nemetscheck, Corena, and Capital One, where they focused on developing software for various industries. In 2000, they joined Portal Software as a Senior Technical Consultant, working on customer management and billing solutions. In 2003, Thomas founded Congero Technology Group, a cloud billing platform provider and consulting firm. Thomas currently holds the role of Founder and CEO at Congero. Additionally, they have served as a Member of the Board of Directors and Administrator at THANG LONG VIETNAMESE EDUCATION AND CULTURE ASSOCIATION since 2008. In 2019, Thomas founded Embrix.

Thomas Cong attended The George Washington University School of Business from 2021 to 2022, studying Transformative Leadership In Disruptive Times. Prior to that, they obtained an MSc in Computer Science from Slovenská technická univerzita v Bratislave, graduating between 1990 and 1995. Thomas also attended Marie Curie Highschool, although the exact dates and fields of study are unknown.