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Darlene Ballard is an accomplished professional with extensive experience in management and operational roles. Since September 2016, Darlene has held various positions at Embrace Home Loans, currently serving as Closing Department Manager, overseeing Closing, Post-Closing, and Funding departments. Prior roles include Closing Officer Team Leader, where Darlene managed a loan pipeline and team, and Closing Officer, focusing on maintaining positive relationships and efficient loan processes. Earlier career experience includes serving as Program Director and Support and Stabilization Specialist at Fall River Deaconess Home, where Darlene managed daily operations and provided in-home services for adolescents and families. Darlene began professional development at Borders Group, Inc. as Assistant Manager, handling all aspects of store operations. Darlene holds a Bachelor of Arts in Communications from Bridgewater State University.