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Michelle Amanda Francis has a diverse work experience in the marketing field. Michelle Amanda started their career as an intern media planner at Mindshare in 2010. Michelle Amanda then worked as a temporary school teacher at SMK Bandar Sri Damansara 1 in 2012. In the same year, they became an account executive at RAPP Malaysia. Michelle joined Universal McCann Malaysia as a social media specialist in 2013 before moving to Lion & Lion Digital Agency, where they held the roles of social media analyst and social media team lead from 2013 to 2017. In 2018, they worked as a social media and community building manager at Amazin' Graze. Michelle also served as a marketing manager at The ENTERTAINER from 2018 to 2020, where they were responsible for strategy, communications, sales, and marketing efforts. Currently, they hold the position of marketing manager at Emax Beaute International Sdn Bhd, starting in October 2020. Michelle's experience encompasses various industries, including beauty, health, CPG, FMCG, property, furniture, and technology.

Michelle Amanda Francis completed their Bachelor's degree in Communication and Media Studies from Murdoch University between 2010 and 2012. Prior to that, they obtained a Diploma in Mass Communication from KDU University College, where the specific field of study is not mentioned. In terms of additional certifications, they completed the Google Analytics Individual Qualification from Google Digital Garage in August 2020, Advanced Google Analytics from Google Digital Academy (Skillshop) in July 2020, and Google Analytics for Beginners from Google in January 2020.