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Marrissa Lopez

Quality Assurance And Client Support Manager at Elumen, Inc.

Marrissa Lopez has a diverse range of work experience. Marrissa started their career at Fresno Pacific University in 2012, where they initially worked as an Administrative Assistant. In their role, they provided support to the university by managing administrative tasks. In 2013, they transitioned to an Assessment Systems Assistant position, where they assisted in the management of assessment accountability systems.

In 2014, Marrissa took on the role of Assessment Systems Manager at Fresno Pacific University. In this position, they were responsible for creating, managing, and utilizing assessment accountability systems to meet the needs of the institution, schools, and specific programs. Marrissa also organized and coordinated training related to assessment accountability systems for university faculty, staff, and students. Marrissa held this role for seven years, until 2021.

In 2021, Marrissa joined eLumen, Inc. as a Customer Success Manager. In this role, they worked closely with customers to ensure their satisfaction and success with the company's products or services. After a year in this position, they transitioned to the role of Customer Support Coordinator, where they continue to provide support to customers.

Overall, Marrissa Lopez has demonstrated expertise in administrative support, assessment accountability systems management, and customer success. Marrissa'swork experience spans multiple industries and showcases their strong skills in customer service and project management.

Marrissa Lopez completed their Bachelor of Arts (B.A.) degree in Psychology from Fresno Pacific University, where they studied from 2006 to 2010. Marrissa later pursued a Master of Arts (MA) degree in Education from California State University, Fresno, graduating from 2015 to 2017.

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