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Sylvie Cagna da Costa is a seasoned professional with extensive experience in coaching, training, and customer relations spanning several decades. Currently, Sylvie serves as a Formation/Coaching specialist at Entre Les Lignes and a Personal Stylist at Elora, while also maintaining a long-standing role at APICIL since November 1999, focusing on change management, training facilitation, and managerial support. Sylvie has developed expertise in team management, marketing communication, and client advisory roles, bolstered by professional coaching credentials from Agora Performance. Educational achievements include certifications in coaching and consulting from various institutions, enhancing skills in image consulting and psychological aspects of advisory roles.