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Joan Morales is an experienced professional with a diverse background in administration, customer support, social media research, graphic design, and finance. Currently serving as an Administrator at eLocker since December 2022 and a Top-Rated Freelance Social Media Researcher and Marketing VA on Upwork since October 2020, Joan has previously held positions at Visa as a GCAS Associate, ADEC Innovations as a Land Title Insurance Policy Examiner, and was co-owner and Finance Officer at Dann & Joan IT Services Inc. Early career experience includes roles as a Customer Service Representative at Convergys and Teleperformance. Joan holds a Bachelor's degree in Information Technology from the Lyceum of Alabang, earned between 2005 and 2009.