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Susan Ayres currently serves as the 3rd Party Repair Manager at BCA UK, a position held since March 2024. Prior to this role, Susan was the Fleet Operations Lead at elmo - EV subscriptions from January 2023 to May 2024 and also worked at BCA UK as a Customer Service Supervisor from November 2021 to January 2023, where supervision included managing accounts and teams for brands such as Polestar, Genesis, Lotus, Enterprise, Renault, and Elmo. Additionally, Susan holds the position of Director at JA AUTO ELECTRICAL LTD.