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James Guyyani is an experienced product owner with a strong background in business analysis and product enhancement, currently employed at ELMO Software since May 2018. Responsibilities include understanding customer and business needs, utilizing customer-centric development approaches, and implementing detailed specifications for solution delivery. Previous roles encompass consulting at Avature, where James handled project management for CRM and ATS implementations, and technical support analysis at Federation University Australia. A career began at HSBC, progressing from a senior credit collections agent to a customer service executive, with a notable focus on stakeholder engagement and training. Academic credentials include a Master's degree in Information Systems from CQUniversity and a B-Tech in Computer Science from Raja Mahendra College of Engineering.