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Hari Loganathan is an experienced Product Support Manager at Ellucian, a role held since January 2012, focusing on overseeing support operations for three SaaS-based ERP solutions across Australia, the Middle East, Europe, and the US. Prior to this position, Hari served as a Senior Principal Analyst (Team Lead), managing the Global Support Operations team and collaborating with various corporate functions to enhance processes and customer satisfaction. Earlier career experience includes a Senior Analyst role at SunGard and a Senior Consultant position at SoftBrands, where responsibilities covered global customer support for PMS and POS products. Hari holds a Bachelor's degree in Arts from St Aloysius High School, completed from 1988 to 2001.