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Dina A. is an experienced professional with a background in customer relations and account management. Currently serving as an Account Manager at RECAP since November 2021 and a Customer Relation Manager at Ellithy Company since August 2020, Dina A. excels in building and maintaining profitable relationships with key customers. Previous roles include Team Lead Manager and Team Leader at Raya Contact Center, where responsibilities included supervising customer service representatives and providing on-job training. Additionally, Dina A. worked as a Customer Services Agent and an OQM Agent, handling customer inquiries in both English and Arabic. Earlier career experience includes serving as an Administrative Assistant at Novartis, managing administrative tasks for senior managers. Dina A. holds a degree in Business Administration and Management from Ain Shams University, obtained in 2012.