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Ellen Kiel is an experienced professional in online communication and service, currently serving as an Adviseur online communicatie & dienstverlening at Thuiscorporatie Elkien since July 2022. With a background as a Content beheerder and Projectmedewerker online at Elkien from September 2015 to February 2023, Ellen has focused on online service delivery and customer-centric communication. Previous roles include working as an Eindredacteur for Urban Chicks, Promotor for Rode Kruis/Serious Request, and Kennispartner in Mediawijs onderwijs at Kbs De Goede Herder. Ellen has also contributed to various workshops on social media literacy and gamification, demonstrating strong expertise in media and communication. Educational qualifications include a Bachelor's degree in Media Informatie en Communicatie from HvA and a post HBO in Online Marketing from Beeckestijn Business School.